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Christmas holiday closing times

Portesham Surgery will be closed on the bank holidays:

Monday 25th December

Tuesday 26th December

Monday 1st January 2024

Prescriptions:

Please make sure you order in good time, and collect by Friday 22nd December if you need your medication before Christmas. 

The dispensary will be open for collections at the normal times (8.30 to 12 noon and 4 to 6pm daily) except on the bank holidays when we are closed.  

Deliveries to the village collection points will take place on the normal days over the holiday period but you may need to check the shop or pub opening hours.

 

When we are closed, please ring 999 if you need an ambulance, or 111 for urgent NHS advice and signposting to sources of help including Urgent Treatment centres, Minor Injuries Units, 24-hour pharmacies and online advice.

Practice Manager - Prince of Wales & Portesham Surgery

Do you want to make a difference? Do you want to be part of something new?  If so, we would like to hear from you.

Prince of Wales Surgery, located on the edge of the beautiful county town of Dorchester, has recently merged with Portesham Surgery, located 6 miles away nearer the coast in ‘Hardy country’. The two locations look after approximately 9,500 patients, and between the two sites we have an amazing and supportive clinical and administration team.

Due to the forthcoming retirement of the Practice Manager at Portesham, we are looking for an experienced, confident, forward-thinking innovative people-person to join the team. Working across both sites, with the Practice Business Manager, our goal is to deliver first class patient-centred health care. This is an exciting role, where you will help to shape our Surgery vision.

Practice Manager JD December 2023.pdf

Please apply with a CV and covering letter outlining why you are interested in applying for this role, and the skills and experience that you can bring to the team.

For further information please contact either Joanne Farnworth, Practice Business Manager (jo.farnworth@dorsetgp.nhs.uk), 01305 250989 or Alison Dunbar, Practice Manager (alison.dunbar@dorsetgp.nhs.uk)  01305 871468.

Wellbeing Garden at Portesham Surgery

Portesham Surgery Wellbeing Garden

The Wellbeing Garden project has made huge progress over the last few weeks thanks to a small group of dedicated volunteers and staff.  We held a very successful coffee day event on Wednesday 19th July and raised over £400 to help us finish some of the work.

The garden is open to patients and carers at any time of day so please feel free to have a look and a sit if you are at the surgery.  Staff are aready using it to chat with patients who may need a bit of time away from the medical surroundings of the building.

There is still plenty of work to do and we need a garden team to help with ideas and a spot of planting and weeding going forward.  If you are interested do get in touch with us by visiting the surgery or emailing portesham.reception@dorsetgp.nhs.uk.  Thank you!

 

Long Covid poster

Online access to your health record

 

From 1st February 2023, all our patients with an online account will be able to view new entries in their health records from this date onwards.

Patients will no longer have to make special requests to view this but will need to have an online account- SystmOnline, Airmid App or NHS App.

This is part of the NHS’s long-term plan for patients to become partners in managing their own health.

For patients who already have access to their health records, there will be no change.

If you would like to register for an online account, please click the Patient Record option above or contact the surgery on 01305 871468. 

If you wish to have access to your full medical record but do not want to have an online account, you can request a Subject Access Request via our email Portesham.reception@dorsetgp.nhs.uk or by calling 01305 871468.

 

 

For more information please visit NHS Digital: https://digital.nhs.uk/services/nhs-app/nhs-app-guidance-for-gp-practices/accelerating-patient-access-to-their-record

Do I need to wear a mask to come to the Surgery?

No, it is now a matter of personal choice. 

However, medical settings are a higher risk environment so to protect vulnerable patients, if you have any respiratory symptoms we urge you wear a mask, if you are able, in the waiting room and close contact areas.  Masks are available at reception for this purpose.

Thank you.

 

Guidance for using Econsult. For everything else please call us

PLEASE NOTE THAT ECONSULT IS NOT AVAILABLE OVER THE WEEKEND (BETWEEN 6.30PM FRIDAYS AND 8.30AM MONDAYS)

Use eConsult only for the following issues:

Sick notes

Administration queries or requests

Non-urgent prescription query

Insomnia

Simple urine infection in a woman aged 18-64 with mild symptoms

Skin problems where a photo can be provided

 

 

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